Check your Status


Please Note: Your number/position will fluctuate and your number/position will increase or decrease due to this. 

Please do not call the office when this happens, only call the office if your name is no longer on that list.


ONLY Active applicants will be able to access this site Online Waiting List (OWL). 


Please follow these directions:

Go to the website:

1st Time to HMS OWL you must set up an account – Click REGISTER

An email address is required for registration, if you do not have an email address you can get a free one from Yahoo or Gmail.          

To Register complete the 7 questions and click submit:

  1. Enter a unique username.
  2. Enter a password.
  3. Re-Enter your password.
  4. Enter a valid email address.
  5. Re-Enter your email address.
  6. Enter your Social Security Number.
  7. Type the security code you see in the box – only from a computer you cannot set this up on a cell phone.

Click Submit – You will receive notification that you have successfully registered to HMS OWL.

After initial setup – you can log in to view your position on any waiting list with the Waterbury Housing Authority

Go to the website:

To Log In:

  1. Enter your username.
  2. Enter your password.

Click Submit


To make changes to your application follow the directions in the Changes to your Application Section.